Lesson objectives
- Review lead information before calls
- Reduce no-shows
Before the call
- Read their form or application answers.
- Check which content they engaged with.
- Note likely goals and objections.
- Prepare two or three relevant examples.
Reduce no-shows
- Confirmation with calendar invite and what to prepare.
- Reminders the day before and an hour before.
- Easy rescheduling link - better a reschedule than a no-show.
Action steps
- Create a pre-call checklist
- Add reminders to your booking tool
Checklist
- Lead info reviewed
- Reminders automated
- Reschedule link available